Benchmarking Working Group

Learning from your EBA peer organizations through systematic exchange of operational data, experience and knowledge. 

The Benchmarking Group pursues to assess variation in operational practices, identify key factors that underpin good practice, support EBA members with their implementation by monitoring and publishing examples of performance improvement. 

Objectives and activities

The expected deliverables of the Benchmarking group are defined in the annual workplan which is presented to the EBA Board for endorsement. The BMG reports to the Board the Scorecard results and other main deliverables annually. 

1. To create and maintain an EBA Scorecard of key performance measures and definitions, identifying good practices by EBA members across the blood supply chain, in the areas of efficiency, sufficiency and safety. 
2. To utilise the data collected to support operational development, and performance improvement in participating EBA member services. 
3. To hold regular symposia and workshops designed to tease out the key success factors that underpin the activities of the best performers in each area. 
4. To access expert opinion in areas like LEAN from both within and outside the blood industry. 
5. To arrange “Flying Squad” visits to requesting EBA members, to help them implement the BMG’s recommendations for performance improvement. 
6. To utilise the informal network of Scorecard representatives to share and grow knowledge between EBA members. 
7. To align EBA BMG activities with those of other benchmarking networks (ABO) with a view to growing the knowledge base further and identifying good practices outside Europe. 
8. To organise regular consultations with EBA Board Members on BMG outcomes, and present conclusions at Board Meetings 
9. The BMG has 4-8 meetings per year. The meetings can be organised as remote or face-to-face depending on the situation.